The Joint InformationSystem (JIS) Toolkit provides the community with a compilation of guidance, resources, and templates from various leading JIS organizations. You can explore the JIS Toolkit by selecting an area of interest from the table below and identifying key resources that address your organization's needs.
Doctrine
- U.S. Coast Guard External Affairs Manual, May 2021
- U.S. Department of Energy Emergency Public Affairs Plan, ND
- U.S. Fish and Wildlife Service, Official Public Communications – General Policy and Procedures, August 2015
- U.S. Food and Drug Administration, Strategic Plan for Risk Communication and Health Literacy, September 2017
- U.S. Army Regulation 360–1: The Army Public Affairs Program, October 2020
Guides
General
- National Incident Management System Basic Guidance for Public Information Officers, Federal Emergency Management Agency, December 2020
- U.S. Department of Veterans Affairs, Public Affairs Program Handbook (DIRECT DOWNLOAD), October 2019
- U.S. Department of Justice, Strategic Communication Practices: A Toolkit for Police Executives, September 2011
- U.S. Environmental Protection Agency Community Involvement Handbook, 2020
Risk Communication
- U.S. Environmental Protection Agency Seven Cardinal Rules of Risk Communication, 1988
- U.S. Centers for Disease Control and Prevention Crisis and Emergency Risk Communication (CERC) manual
- U.S. Forest Service, Best practices in risk and crisis communication: Implications for natural hazards management, 2013
- U.S. Substance Abuse and Mental Health Services Administration, Communicating in a Crisis: Risk Communication Guidelines for Public Officials, 2019
- Louisiana Department of Health, Crisis and Emergency Risk Communication Plan (DIRECT DOWNLOAD), February 2017
- U.S. Food and Drug Administration, Communicating Risks and Benefits: An Evidence-Based User's Guide, August 2011
- U.S. National Oceanic and Atmospheric Administration, A Practical Guide for Natural Hazard Risk Communication, July 2019
- U.S. Nuclear Regulatory Commission, Effective Risk Communication: The Nuclear Regulatory Commission’s Guidelines for External Risk Communication, January 2004
- U.S. Federal Emergency Management Agency Flood Risk Communication Toolkit for Community Officials
- Texas Department of State Health Services, Crisis and Emergency Risk Communication Guidelines, March 2016
Social Media
- U.S. National Wildfire Coordinating Group PIO Social Media Reference and Guidance, March 2020
- U.S. Department of Agriculture Social Media Guidelines, March 2020
- U.S. Department of Energy Integration of Social Media Into Emergency Public Information, January 2021
- National Wildfire Coordinating Group Public Information Officer Social Media Reference and Guidance, March 2020
- National Interagency Fire Center Guidelines: Firefighter Photography, Video and Social Media Use, May 2011
Hazard Specific
- National Volunteer Fire Council, Fire Department Pipeline Response, Emergency Planning, And Preparedness Toolkit, 2020
- International Atomic Energy Agency, Operations Manual for Incident and Emergency Communication, 2012
- U.S. Federal Emergency Management Agency Program Manual, Radiological Emergency Preparedness, December 2019 (See communications/public information sections)
- U.S. Department of Energy/National Nuclear Security Administration Federal Radiological Monitoring and Assessment Center Operations Manual, 2010 (See public information and communications sections)
- U.S. Federal Emergency Management Agency Improvised Nuclear Device Response and Recovery: Communicating in the Immediate Aftermath, June 2013
- U.S. Federal Emergency Management Agency Communicating During and After a Nuclear Power Plant Incident, June 2013
- U.S. Federal Emergency Management Agency Improvised Nuclear Device Response and Recovery: Communicating in the Immediate Aftermath, June 2013
- U.S. Environmental Protection Agency, Effective Risk and Crisis Communication during Water Security Emergencies Summary Report of EPA Sponsored Message Mapping Workshops, March 2007
- U.S. Environmental Protection Agency, Water Utility Communication During Emergency Response
- National Weather Service, Improving the Communication of Flood Risk for Better Decision-Making
- U.S. Forest Service, Wildfire communication and climate risk mitigation, 2017
Key PIO ICS Forms
PIO Qualification Programs
IMH-FOG – PIO Sections
PIO/JIC Job Aids
General
- U.S. Coast Guard Public Information Officer Job Aid, May 2014
- National Interagency Fire Center, PIO Incident Organizer, February 2019
- Ready.gov Crisis Communications Plan, February 2021
- U.S. Federal Bureau of Investigation, CRISIS COMMUNICATIONS QUICK REFERENCE GUIDE: Checklists for chiefs, sheriffs, command staff and public information officers, ND
- North Carolina Department of Health and Human Services, Crisis Communication Plan, ND
- North Carolina Department of Natural and Cultural Resources, Crisis Communication Plan, ND
- Connecticut Department of Health, How to Write a Press Release, ND
- Drexel Dornsife School of Public Health, Philadelphia, PA, Disaster Social Media Message Library, ND
- U.S. Environmental Protection Agency Community Involvement Toolkit, ND
- U.S. Department of Defense, Defense Visual Information Distribution Service
Risk Communication
- U.S. Environmental Protection Agency Communicating Radiation Risks, Crisis Communications for Emergency Responders, January 2022
- Florida Department of Health, Creating a County Crisis and Emergency Risk Communications (CERC) Annex: Guidance for CHD Planners and PIOs, April 2015
- U.S. Environmental Protection Agency, The SALT Framework: A Process Framework to Guide Risk Communication, ND
Hazard-Specific
- U.S. Environmental Protection Agency Communicating Radiation Risks, Crisis Communications for Emergency Responders, January 2022
- Centers for Disease Control and Prevention Radiation Infographics
- Alaska Department of Environmental Conservation, Public Information: A Job Aid for Oil Discharge and Hazardous Substance Release Responses in Alaska (DIRECT DOWNLOAD), August 2019
- RadResponder Public Information Resource Library
Position Task Book (PTB) Templates
Terms & Acronyms
- Centers for Disease Control and Prevention Crisis and Emergency Risk Communication Acronyms, 2014
- American Society for the Prevention of Cruelty to Animals, Most Frequently Used Disaster-Related Acronyms, ND
- Centers for Medicare and Medicaid Services Emergency Preparedness Acronym and Glossary List, September 2008
- U.S. Department of Homeland Security Acronyms, Abbreviations and Terms List, ND
Training
- Pavilion: Defense Information School online training portal
- U.S. Federal Emergency Management Agency PIO Awareness IS-29.a
- U.S. Federal Emergency Management Agency Public Information Basics E/L/K 105
- U.S. Federal Emergency Management Agency Advanced PIO E/L/K0388
- U.S. Federal Emergency Management Agency Master PIO Course
- U.S. Federal Emergency Management Agency Social Media in Emergency Management IS-42.a
- National Wildfire Coordinating Group, Introduction to Incident Information S-203, 1/4/2022
