Comcast Xfinity Outage in East Hartford, Connecticut (2024)

Comcast Xfinity Outage in East Hartford, Connecticut (1)

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The latest reports from users having issues in East Hartford come from postal codes 06118.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!


In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 126,039 ratings

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Problems in the last 24 hours in East Hartford, Connecticut

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in East Hartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in East Hartford, Connecticut (9)

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in East Hartford, Connecticut (10)

    Internet (60%)

  2. Comcast Xfinity Outage in East Hartford, Connecticut (11)

    TV (12%)

  3. Comcast Xfinity Outage in East Hartford, Connecticut (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in East Hartford, Connecticut (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in East Hartford, Connecticut (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in East Hartford, Connecticut (15)

    Phone (3%)

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Live Outage Map Near East Hartford, Hartford County, Connecticut

The most recent Comcast Xfinity outage reports came from the following cities:Hartford, Windsor, Berlin, West Hartford, Bloomfield, Newington, Simsbury, East Hartford, Bolton, Glastonbury, South Glastonbury, New Britain, Manchester, Wethersfield and Vernon.

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CityProblem TypeReport Time
Comcast Xfinity Outage in East Hartford, Connecticut (16)HartfordWi-fi
Comcast Xfinity Outage in East Hartford, Connecticut (17)WindsorInternet
Comcast Xfinity Outage in East Hartford, Connecticut (18)HartfordInternet
Comcast Xfinity Outage in East Hartford, Connecticut (19)HartfordInternet
Comcast Xfinity Outage in East Hartford, Connecticut (20)BerlinWi-fi
Comcast Xfinity Outage in East Hartford, Connecticut (21)West HartfordInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near East Hartford, Connecticut

Latest outage, problems and issue reports in East Hartford and nearby locations:

  • Comcast Xfinity Outage in East Hartford, Connecticut (22)Kelly Lafontaine (@kellygirl1026) reported fromVernon Center, Connecticut

    @comcastcares is there an outage in Vernon, CT 06066?? My Wi-Fi is down.

  • Comcast Xfinity Outage in East Hartford, Connecticut (23)xlicia (@xlicia) reported fromAvon Park South, Connecticut

    @mostvaluableEM @Xfinity We had a bad storm a week ago and they promise to repair our cable every day but never show.

  • Comcast Xfinity Outage in East Hartford, Connecticut (24)Marilyn Haney (@mhaney1017) reported fromMarlborough, Connecticut

    @NBCConnecticut —all this talk about Eversource’s response, no one is mentioning that Xfinity hasn’t restored service nor have they been seen anywhere. My power is restored but my cable/internet is not-I feel like they shut it off during power outage. #fixmycable !!

  • Comcast Xfinity Outage in East Hartford, Connecticut (25)Call Me Crazy (@LeastYouCallMe) reported fromHartford, Connecticut

    Xfinity playing with the WiFi in a minute I’m going to cancel altogether

  • Comcast Xfinity Outage in East Hartford, Connecticut (26)Dave P. (@AwesomeDave1337) reported fromNew Britain, Connecticut

    @comcastcares @comcast just got off the phone with a Comcast rep. No help at all. Will someone that is competent please reach out to me. Maybe someone not reading a script. Was asked how I’m doing. Answered honestly that I was not good. Was told they are happy to hear that.

  • Comcast Xfinity Outage in East Hartford, Connecticut (27)dave (@davecolt1982) reported fromVernon Center, Connecticut

    @LiveNationCT I got tickets for a show at the Xfinity Theater in Hartford Connecticut. I didn’t realize they were wheelchair accessible seats. Will this be a problem when I get to the show or should I be good?

  • Comcast Xfinity Outage in East Hartford, Connecticut (28)🇨🇺SOY CUBANA 🇨🇺 (@SexySaida) reported fromEast Hartford, Connecticut

    @comcast plz help me connect to my laptop

  • Comcast Xfinity Outage in East Hartford, Connecticut (29)barbara boucher (@barbara36989061) reported fromNew Britain, Connecticut

    @comcastcares hi. Would I be able to get a credit for the outage?

  • Comcast Xfinity Outage in East Hartford, Connecticut (30)Dave P. (@AwesomeDave1337) reported fromNew Britain, Connecticut

    @comcast @comcastcares how do I report an issue with a low hanging wire. We have no power since Tuesday night and crews are here. I’m worried they may hit the line as they drive through.

  • Comcast Xfinity Outage in East Hartford, Connecticut (31)dave (@davecolt1982) reported fromVernon Center, Connecticut

    @Ticketmaster I got tickets for a show in Hartford Connecticut at the Xfinity center. I didn’t realize they were wheelchair accessible seats. Will this be a problem when I get to the show or should I be good?

  • Comcast Xfinity Outage in East Hartford, Connecticut (32)barbara boucher (@barbara36989061) reported fromNew Britain, Connecticut

    @Xfinity how would go about getting a credit on my account due to service during the storm

  • Comcast Xfinity Outage in East Hartford, Connecticut (33)barbara boucher (@barbara36989061) reported fromNew Britain, Connecticut

    @Xfinity Looking for information on a credit for the power outage

  • Comcast Xfinity Outage in East Hartford, Connecticut (34)Jose Duran (@joseduran619) reported fromNew Britain, Connecticut

    More than 3 hours on the phone, nobody willing or able to transfer me to customer support, already been hung up on once and nobody bothered to call me back. Still on hold and getting the runaround, @Xfinity is this how you treat new customers?

  • Comcast Xfinity Outage in East Hartford, Connecticut (35)Brady Laubscher (@BradyLaubscher) reported fromSimsbury Center, Connecticut

    @comcast can I get my cable back please ?!?!! Or a big credit on my account for the last week of no service after the storm.

  • Comcast Xfinity Outage in East Hartford, Connecticut (36)dave (@davecolt1982) reported fromVernon Center, Connecticut

    @TMFanSupport I got tickets for a show at the Xfinity theater in Hartford Connecticut. I didn’t realize they were wheelchair accessible seats. Will this be a problem when I get to the show or should I be good?

  • Comcast Xfinity Outage in East Hartford, Connecticut (37)Call Me Crazy (@LeastYouCallMe) reported fromHartford, Connecticut

    Xfinity playing with the WiFi . In a minute I’m going to cancel my account altogether

  • Comcast Xfinity Outage in East Hartford, Connecticut (38)Hכo & Stitch (@sunookitsune) reported fromEast Hartford, Connecticut

    @406foxx @comcastcares According to their own statements, their network has capacity and data caps are not needed to manage it.

  • Comcast Xfinity Outage in East Hartford, Connecticut (39)Andrew Kieffer (@andrewkieffer) reported fromWest Hartford, Connecticut

    @Xfinity @comcast it’s being reported that you are bringing data caps to internet customers in the NE early next year. If I see I single overage charge I will cancel everything I have with you. I hear @GoNetspeed has great offerings.

  • Comcast Xfinity Outage in East Hartford, Connecticut (40)Shawn McFarland (@McFarland_Shawn) reported fromBloomfield, Connecticut

    XFinity please give me my WiFi back. I promise I’ll never send a dumb tweet again. I don’t want to keep having to drive 10 minutes from my house just to send a text.

  • Comcast Xfinity Outage in East Hartford, Connecticut (41)Lou Will 🇯🇲 (@__Mck_Jr) reported fromHartford, Connecticut

    $640 to xfinity cuz I ain’t pay **** during this Covid ****. Everyday I say I’m cutting my cable cuz I only watch 3 channels

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in East Hartford, Connecticut (42)Vallen Alexander (@TheValAlexander) reported

    I thought my router went bad.. Xfinity is down, smh!

  • Comcast Xfinity Outage in East Hartford, Connecticut (43)Tim (@Timmah_Kutz) reported

    Xfinity pls fix

  • Comcast Xfinity Outage in East Hartford, Connecticut (44)very show-off tiny hot mess (@deathcabforgina) reported

    @justbshante @comcast @Xfinity i'm in PA it's a nationwide outage babey we all out here suffering together 😭😭

  • Comcast Xfinity Outage in East Hartford, Connecticut (45)GinaNdTonic (@BGBandita) reported

    Okay, so a Comcast outage has destroyed this morning. Also, when all your **** is down, *that's* when all the problem customers call/come in.

  • Comcast Xfinity Outage in East Hartford, Connecticut (46)Jonah Koslofsky (@Koslofskyspeaks) reported

    @ImpressionBlend @Xfinity @comcast Yeah I’m down here in Logan Square

  • Comcast Xfinity Outage in East Hartford, Connecticut (47)Martin (@MrBlazed12) reported

    @Xfinity be trippin with this outage. Imagine paying all this money just for your service to go down. ******* hell.

  • Comcast Xfinity Outage in East Hartford, Connecticut (48)I Believe In Magic (@HeartAndHustler) reported

    **** you Comcast.

  • Comcast Xfinity Outage in East Hartford, Connecticut (49)Vaccinated Man (@Notgiamatti) reported

    @phillykelly Was good until about 8AM. Down ever since. And Comcast customer service is non existent.

  • Comcast Xfinity Outage in East Hartford, Connecticut (50)Mack (@BobertMack) reported

    @PMadridShow sounds like xfinity is down nationwide.

  • Comcast Xfinity Outage in East Hartford, Connecticut (51)Pʜᴏᴇɴɪx 𓃠🐈‍⬛ 🐈 (@greymalkin117) reported

    we can't access the xfinity app or the status center. those things are down. it's all down! everyone who's trying to work or get online for other reasons knows this. so just tell us what to expect so we can tell our employers.

Comcast Xfinity Outage in East Hartford, Connecticut (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

Check for service outages in your area by visiting the Xfinity Status Center. You can view outage maps and get an estimated timeline for when you'll be reconnected. Remember to make sure your cables are tightly connected to both your device and your power outlet.

How do I report a Comcast outage in my area? ›

How to report a service issue
  1. You can report an issue by going to the Xfinity Status Center. ...
  2. We'll check for other device outages in your area, and you can enter your mobile number if you'd like to receive text message updates from us.
  3. After you click Submit, you'll see a confirmation message.

How can I speak to a live person at Xfinity? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Why is my Comcast not working? ›

If one or more of your Xfinity services isn't working, you can check to see if a service outage has been reported in your area in a few different ways. If you don't need instructions, you can visit the Status Center, log in to your account and check service outages in your area.

How do I know if my network is down in my area? ›

Check your internet providers' social media accounts, as sometimes companies will use these platforms to post information about outages and planned works. Still nothing? Also check its website or app (you may have to log in to your account first, so keep your details handy).

Why does Xfinity WiFi keep saying no internet connection? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

Are Comcast and Xfinity the same? ›

Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal). That's not so confusing after all, right?

Why is my Xfinity router blinking orange? ›

Your router may flash orange if it's updating.

It might take around 15 minutes for the update to start and finish completely, but if there is an interruption or a poor connection, it can take longer. If you haven't updated your Xfinity router lately, you'll want to check if there are updates.

How to reset Xfinity router? ›

Manually restart your Xfinity Gateway, modem, or router
  1. Unplug the power cable.
  2. Wait one minute.
  3. Plug the power cable back in.

Does Xfinity have a 55+ plan for seniors? ›

Does Xfinity offer senior or military discounts? Xfinity does not currently offer any senior-specific discounts. But it does provide general assistance discounts that many older adults may be eligible for, such as Internet Essentials if you are on Medicaid, a VA pension, or have other qualifying circ*mstances.

How do you get straight to a person on the phone? ›

Dial "0". Most of the time, pressing "0" will take you to an operator. If it doesn't, press it multiple times. For many systems, pressing it twenty times will do the trick.

What number is 1 800 934 6489 Xfinity? ›

If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).

Why does Comcast have so many outages? ›

Why does Xfinity keep having outages? Xfinity outages can be caused by bad weather, power outages, cut fiber lines in the wider network, and much more. Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home.

How do I get my Xfinity internet to work again? ›

What to do if your Xfinity TV or Internet is out
  1. Check for reported outages. ...
  2. Check the power and connections for your devices. ...
  3. Confirm your account is up to date on payments. ...
  4. Restart your devices. ...
  5. Additional information.

How do I check my Internet connection on Xfinity? ›

You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If our system detects a problem we can't fix online and a visit is required, you have the option to schedule a technician visit.

Why is Xfinity showing no signal? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

How do I check my Xfinity network settings? ›

Xfinity app
  1. Log in to the Xfinity app (download on the App Store or Google Play). ...
  2. Select the WiFi tab.
  3. Select WiFi details.
  4. On the pop-up, select Edit WiFi settings at the bottom.
  5. On this screen, you can view or change your WiFi name or WiFi password.
  6. Click Save after making any changes.

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